Frequently Asked Questions
How often does BillSentry scan for bills?
Normally BillSentry performs one background scan each day whenever your iPhone allows
background processing. You can also start a scan at any time by pressing Manual Scan.
Why doesn’t BillSentry scan at exactly the same time every day?
Apple controls when background applications are allowed to run. BillSentry requests a daily
scan, but your iPhone decides the exact time.
How do I know when BillSentry finds a new bill?
BillSentry sends a notification whenever a new bill is detected.
What is the Bills Found page?
The Bills Found page displays bills organized into Needs Attention, AutoPay Scheduled, and
Statements / Information.
Can I control BillSentry with my voice?
Yes. Press the Listening Key to enable voice commands. A limited number of voice
commands are currently supported.
Does BillSentry work without an Internet connection?
No. BillSentry must connect to your email provider to retrieve new email.
Why didn’t BillSentry detect one of my bills?
Although BillSentry recognizes many common billing emails, no system is perfect. If you
believe BillSentry missed a bill, please contact support.
Is my financial information shared?
No. BillSentry does not sell your information. Please see the Privacy Policy for complete
details.
Which iPhones are supported?
BillSentry is designed for recent iPhones that support Apple on-device intelligence.
Will BillSentry continue to improve?
Yes. BillSentry is actively being improved to recognize additional bill formats, improve
accuracy, and support additional email providers and new Apple intelligence capabilities.
Can BillSentry support multiple email accounts?
BillSentry can support multiple Gmail accounts, but each account needs to be logged into
separately.
What is BillSentry?
BillSentry is an iPhone app that automatically identifies bills in your email and reminds you
about them. BillSentry uses Apple on-device intelligence to analyze your email while
keeping processing on your iPhone.
Which email services are currently supported?
Version 1 of BillSentry supports Gmail. Support for additional email providers is planned for
future releases.
What information does BillSentry save?
BillSentry saves information, for the length of time that you specify (default is 30 days),
about bills that it identifies so it can display them and remind you about them. BillSentry
deletes bills after the time period that you specify.
What happens the first time I use BillSentry?
BillSentry scans your 100 most recent emails to identify bills. The first scan may take
several minutes. Future scans examine only new email since the last scan, making them
much faster.
Can BillSentry read the page aloud?
Yes. Every page includes a button to have BillSentry read the current page aloud. Press it
again to stop reading.
Why does BillSentry sometimes show ‘Amount Unknown’?
Sometimes companies send a heads-up without a specified amount. In addition, bill formats
constantly evolve, and occasionally Apple Intelligence cannot determine the amount.
BillSentry continues to improve.
Does BillSentry work on Android phones?
Not yet. An Android version is planned for a future release.
Will BillSentry support additional email providers?
Yes. Future releases are expected to support additional email providers beyond Gmail.
Does BillSentry upload my email to your servers?
No. BillSentry does not send your email to our servers for bill analysis. Bill analysis is
performed on your iPhone using Apple on-device intelligence.
Do I need to create a BillSentry account?
No. BillSentry does not require you to create an account. You simply grant permission for
BillSentry to access your email.
Why does BillSentry need permission to access my email?
BillSentry must read your email in order to identify bills, payment reminders, statements,
and other billing-related messages.
What does ‘Needs Attention’ mean?
These are bills that may require action from you, such as paying a bill before its due date.
What does ‘AutoPay Scheduled’ mean?
BillSentry has identified that payment has already been scheduled automatically. Normally
no additional action is required.
What is a dismissed bill?
After you have handled a bill, press Dismiss. Dismissed bills remain on the Dismissed Bills
page for approximately 30 days.
Can I restore a dismissed bill?
Yes, before it is automatically deleted. Open the Dismissed Bills page and restore it.
Can BillSentry recognize paper bills?
No. BillSentry only analyzes electronic billing emails.
Can BillSentry pay my bills?
No. BillSentry is a reminder and organization tool. It never makes payments or changes your
financial accounts.
What should I do if BillSentry stops finding bills?
Try running a Manual Scan. Verify that your email account is still connected. If problems
continue, contact support.
How do I contact support?
Email: info@lbrenterprises.tech
Include your iPhone model, iOS version, BillSentry version, a description of the problem,
and screenshots if available.
Do you have any lingering inquiries?
Experiencing difficulty locating the desired information? Reach out support.